9777 def Privacy Policy
This document gives a full explanation of how your personal information is collected, used, and kept secure when you use 9777 def.
1. Introduction and Applicability
9777 def places the highest importance on your personal privacy. This privacy policy explains what information we collect when you use 9777 def's website, mobile application, and related services, how that information is processed, and what measures we take to protect your privacy.
This policy applies to all registered users and visitors of 9777 def. Continuing to use our services means you have accepted the terms of this privacy policy. This policy should be read together with our Terms and Conditions, as both documents together form the basis of the contractual relationship between you and 9777 def.
You must be 21 years of age or older to register with 9777 def and use any of its services. We verify that users meet this age requirement.
2. Data Collection
9777 def collects user information in various ways. The information we collect falls into the following categories:
2.1 Information Provided Directly by You
When you create an account, use our services, or contact us, you provide certain information yourself. This includes:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form — never readable in plain text)
- National ID card or other identity verification documents
- Financial transaction details (records of deposits and withdrawals via bKash, Nagad, and Rocket)
- Support messages and communication history
2.2 Automatically Collected Information
When you use the 9777 def platform, our systems automatically record certain technical information:
- IP address and device identifier information
- Browser type and operating system
- Site browsing history and session duration
- Game play history and betting information
- Login time and location data (for security purposes only)
2.3 Information Collected via Third Parties
In some cases we may receive limited information from trusted third-party service providers for the purposes of identity verification or fraud prevention. Such collection is always conducted on a lawful basis.
| Type of Information | Collection Method | Purpose |
|---|---|---|
| Identity Information | Registration Form | Account Verification |
| Financial Information | Transaction Processing | Payment Management |
| Technical Information | Automatic Collection | Security and Improvement |
| Game Data | Platform Usage | Service Delivery |
3. Purpose of Data Use
9777 def uses collected information only for defined and legitimate purposes. We never use your personal information unnecessarily. The main purposes for which data is used are:
3.1 Service Delivery and Operations
- Account creation, verification, and management
- Processing deposits and withdrawals (via bKash, Nagad, and Rocket)
- Providing games and betting services
- Awarding bonuses and rewards
- Managing the VIP program
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorised access
- Identifying suspicious transactions
- Checking for multiple accounts or fraud
- Maintaining the integrity of the site
3.3 Compliance with Legal Obligations
In the event of a legal claim or regulatory requirement, 9777 def may retain or disclose relevant information in accordance with the law.
3.4 Communication and Support
- Operating 24/7 live chat and email support
- Sending important account notifications
- Resolving technical issues
3.5 Service Improvement
- Analysing and improving the user experience
- Identifying technical issues on the platform
- Planning new features and game categories
4. Data Storage and Security
9777 def applies industry-standard technical and administrative measures to keep your information secure.
4.1 Technical Security Measures
- SSL (Secure Socket Layer) encrypted connections — all data transfers are secured
- Passwords and sensitive financial information stored in encrypted form
- Regular security audits and vulnerability assessments
- Access controls — only authorised staff can access the information they need
- Firewall and intrusion detection systems
4.2 Data Retention Period
We retain your information only for as long as necessary:
- Active account data: for as long as the account remains open
- Transaction records: a minimum of 5 years in accordance with financial and legal requirements
- After account closure: for the period required by legal obligations
4.3 Steps in the Event of a Data Breach
If a data security breach occurs that could significantly affect your rights, 9777 def will notify the affected users as quickly as possible and take the necessary steps.
5. Sharing Data with Third Parties
9777 def does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances to keep services running smoothly:
5.1 Service Provider Partners
We work with trusted service providers who carry out specific functions on our behalf. These include payment processors (bKash, Nagad, Rocket), technology support providers, and game software providers. These partners are given access only to the information needed for their specific tasks.
5.2 Legal Obligations
In the event of a court order, legal investigation, or other legal requirement, 9777 def may be required to provide relevant information to the appropriate authorities.
5.3 Business Changes
In the event of a change of company ownership, merger, or acquisition, your information may be transferred to the new entity. You will be notified in advance in such cases.
6. Cookies and Tracking
The 9777 def website and application use cookies and similar technologies. Cookies are small data files stored in your browser or on your device.
6.1 Types of Cookies We Use
- Essential cookies: Required to maintain login sessions and for security — these cannot be disabled
- Functional cookies: Used to remember your preferences (language, settings)
- Analytics cookies: Used to understand how the site is used — all data is anonymous
6.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some important features of the site from working correctly.
7. User Rights
As a user of 9777 def, you have certain important rights over your own information. We respect these rights and help you exercise them.
7.1 Access and Correction
You can request to view the personal information stored in your account at any time. If any information is incorrect or incomplete, you can submit a correction request through our support team.
7.2 Request to Delete Information
In certain circumstances, you may request the deletion of your data. However, due to legal obligations, we may be required to retain some data for a specified period.
7.3 Objection to Processing
You may object to marketing communications or non-essential data processing. To make such a request, contact our support team.
7.4 Account Closure Procedure
If you wish to close your 9777 def account, please contact our 24/7 support team. To learn more about responsible gaming, read our Responsible Gaming page, where account limits and self-exclusion options are discussed in detail.
8. Protection of Minors
9777 def strictly does not provide services to anyone under the age of 21 (21+ only). We actively take steps to protect minors.
Age verification is mandatory at the time of registration. If we confirm that a user does not meet the age requirement, their account will be suspended immediately and any transactions will be cancelled.
We ask parents and guardians to monitor their children's online activities and to contact us if they have any concerns.
9. Third-Party Links
The 9777 def platform may reference certain third-party services, such as payment providers or game developers. These third parties have their own privacy policies, for which 9777 def is not responsible.
We advise you to familiarise yourself with the privacy policy of any third-party service before using it. 9777 def is only responsible for data collected on its own platform.
10. Policy Changes
9777 def may update this privacy policy from time to time due to service improvements, legal changes, or business requirements.
10.1 Notice of Changes
- A notification will be sent to the registered email address for significant changes
- The "Last Updated" date at the top of this page will change
- A notification about important changes may be shown when accessing the site
10.2 Continued Use After Changes
If you continue to use 9777 def after an updated policy is published, it will be considered that you have accepted the revised policy. However, if you object to the changes, please inform us before the changes take effect.
You can learn more about 9777 def's service philosophy and commitments on our About Us page.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- 24/7 Live Chat: directly from any page on the site
- Language: support is available in Bengali and English
Our support team is always ready to answer any privacy-related questions in both Bengali and English. For general queries, you may also visit our FAQ section, where answers to many questions are already compiled.
This privacy policy has been prepared by 9777 def for Bangladeshi users. It is governed by applicable laws and regulations and is committed to protecting the rights of all users.